Nowadays, every business, small or big needs not only a physical presence but equally important is their online presence.
To achieve that, a company website is a very recommendable and viable option for a business owner to consider.
If you are a business owner and still has a hard time deciding whether to have a website or not, then this article hopefully will persuade you to have one. In this article, we have listed 5 reasons why your business needs an online presence. Like right now.
1. Online profile for your business
We live in a very fast-paced technology world today and the use of the internet is inevitable for us. Almost everyone is carrying their own smartphone that is capable to access the vastness of the internet.
People now do their research about a company or product on the internet first before committing to do any business with them.
So it’s probably a weird thing now when someone wants to know more about a business and they can’t find any reliable info about it online.
2. Strong signal
Having a website is a strong signal to the public that you’re serious with your business.
Having your own website is like having another presence that a customer can access to albeit a virtual one.
With physical presence, you have your own physical address and that is also kind of the same with your own website. For a website, you will have your own domain name such as YourCompanyName.com that people can type in their web browser and access your website anywhere and anytime they want.
When you have your own website, now you will have 2 strong signals that will affect customers’ perception on your business.
3. Let your products/services be seen 24/7 by people all over the world
A website is open 24/7 and is available for anyone in the world to access it anytime and anywhere.
On your website you can put many relevant information about your business such as what products or services that you offer to others. You will only have to do it once or maybe update this information on a weekly or monthly basis or whenever you see fit and your web will work for you as your own marketer even when you sleep!
It’s a very common occurrence nowadays that when a local business has a website, sometimes they will also get customers from out of their country and that is a huge plus for a small business like you.
4. Hands off customer support
We all know that customer support is paramount to a business success. Customers want answer to their concerns as soon as possible and the only sensible way to handle a barrage of inquiries from your customers is through your own website.
Within your website, you can put a section or a page for FAQs. Within it you will answer the most frequently asked questions that your customers have and will have in the future.
So the next time that your customers ask something that is already answered by you on your FAQ page, you can just refer them there.
5. Online sales
Who doesn’t want to increase their company’s bottomline right? With your own website you will have a virtual touch point where customer can be educated and then make a prompt purchase of your products or services when they ready.
Like we have said before, it is possible that your customer base will expand exponentially and you will become a global player in no time. That’s the true power of the internet at your fingertips.
So there you have it – 5 reasons why your business needs to exist online. Do you still don’t have a website right now? Want to have one at a fraction of a cost that other agencies are charging? Visit https://xpresszoom.com.my/ now for more info.